ATO support
Understanding Penalty Remission Requests
What evidence and circumstances may be relevant when seeking professional help with a penalty or interest issue.
Why this matters
A request to review a penalty or interest charge is not automatic. The facts, timing, records and explanation for the circumstances can all be relevant, and the appropriate approach depends on the specific notice and compliance history.
What to organise
Retain the notice, a timeline of relevant events, evidence supporting the explanation and copies of any previous communication. Keep the facts clear and avoid relying on general assumptions about what may be accepted.
When to seek tailored support
A registered professional can help assess the notice, prepare an evidence-based request and explain the limits of what can be sought. No outcome should be assumed in advance.
From information to a specific brief
If you are ready to discuss your situation, review the ATO professional introduction pathway. It explains the referral pathway and what to prepare.
Want to speak with an independent professional?
Share a clear brief and we may introduce you to an independent accounting professional whose stated experience appears relevant. You decide whether their registration, scope and suitability are right for you.
Request an introduction